Help centre

How can we help?

Search 100+ answers on bookings, payments, Umrah, visas and more — or reach a specialist.

Booking

How do I make a booking with Option Travels?+

Search for your flight, hotel or package on our site, or call our specialists on 0203 4256 2563. We'll confirm availability and email your invoice and e-ticket within minutes of payment.

Can I hold a fare without paying?+

Selected fares can be held for up to 24 hours. Ask our team when calling — availability varies by airline and route.

Do you offer group discounts?+

Yes — groups of 10+ passengers qualify for negotiated fares. Contact our Group Travel team via the contact page.

Can't find your answer?

Our UK-based specialists are on hand 7 days a week.